Global LeverageTeam Support

Cinch and Connect Training

These trainings are well worth the time invested. These tools will be invaluable to running your business.

The CINCH

The CINCH program for BA's is very basic in that it allows you to go directly to your 'dubli.com' or 'dublinetwork.com' sites through the program without entering usernames and passwords. It WILL NOT however allow you to send free credits.

Here is one option to send your credits.

We recommend that you send credits through your www.dubli.com/BAnumber site (5 at a time) after you have called the person and given them a basic understanding of the advantages of using the credits and how the auctions work. This best done after the Australia/NZ site goes live on November 4th.

Here is a second option.

REGISTER FOR DUBLI-CONNECT

This is a subscription site at the moment so you need to evaluate whether or not this will present value to you.

We recommend that you listen to a few of the training videos below and make a business decision based on goals and intended scale that you have set for your DubLi business.

Keep in mind that a business person will ask 'what is my return on investment'? whereas a non business person will focus on cost alone.

To view instructions on how to subscribe to CONNECT ... ($14.95 / mth)                                              CLICK HERE

The address above is http://dubli-connect.com/EntryAccountSetup/Subscribe.aspx

CINCH-CONNECT TRAINING WEBINARS

Training Webinar 1      Subscribing to and getting started with CONNECT  (43 Min)                           TRAINING 1

Training Webinar 2      The difference between CINCH and CONNECT  (56 min)                                  TRAINING 2

Training Webinar 3       Send Videos. create customer lists (60 min)                                                TRAINING 3

Training Webinar 4       New Customer follow up, get them to buy credits (35 min)                            TRAINING 4

Training Webinar 5       BA registration tools, email and domain tools (40min)                                   TRAINING 5

Listen to Global Leverage Pre launch CUSTOMER
Training Webinar November 2nd 2009
Required Windows Media Player Training Nov2nd 09

How to generate a solid virally expanding customer base while being credit savvy!

1) Send 5 credits to the prospective customer using the ‘Share Credits’ button on the CINCH.

Customise the email you are sending. Here is an example that I have done (please email me with any further suggestions ):

HEADING – ‘Don’t Open This Until We Talk in Person’

Hello (name) ,

We are excited to send you 5 FREE DubLi credits so you can check out a brand new fun and exciting online REVERSE AUCTION concept that has just opened up in Australia. In these UNIQUE auctions the price of brand new fully warranted products goes DOWN instead of UP

Picture yourself buying a US$1079 Apple IMac for just $12, a US$500 Visa Gift card for $85 or a US$37,000 Mercedes Benz for $8000.50?

Some have already done just that!

We use a system developed by DubLi called the CINCH to assist customers like yourself. Download CINCH to have a secure desktop shopping application that streamlines the process of bidding in the auctions. The CINCH connects you to the DubLi auctions and global shopping portal so you can start shopping - and saving - with just one click!

Forget navigating to a web site and then trying to find your username and password. Because CINCH sits on your desktop, all you do is click once and you're taken directly to DubLi, logged in and ready to go!

There may be two brief downloads (Adobe Air and Flash) if they are not already on your computer.

Another great customer benefit is the DubLi GUARANTEE that your auction purchase is the LOWEST price you'll find anywhere! If you find it for less within two weeks, you'll get a refund for the difference PLUS AN ADDITIONAL 10%.

I have sent you 5 FREE credits just to show you how it works. You can register and use the free credits immediately, however I am happy to speak with you when you are near a computer to fully explain the auctions and their benefits.

Please keep in mid that you can only bid on the items that have an Australian Flag icon. Click the 'Australia/NZ' link on the screens left to show all products. Due to our strong dollar at the moment , these products are already up to 20% off the LOWEST price that we pay in Australia BEFORE the reverse auction even starts.

In March 2010, during the next phase of their entry to our market, we will be offered an enhanced local product range to bid on and also an initial online shopping portal with over 500 major Australian retail chains and stores with more incentives and discounts.

Click ##Redeem Credits Link## for your free credits.

You can purchase other DubLi credits on the site to enable you to buy well known, brand new consumer items from iphones to luxury cars at savings of up to 99%.

I will send you a further 5 FREE DUBLI CREDITS after you purchase your first 10 credits, so let me know when you do..

Hope you grab a bargain soon...Sincerely,

Your Name

2) Call the person that you sent the email to and set up a time to speak with them when they are on their computer

The email may have gone to their ‘Junk’ folder. Help them show any future emails from DubLi as ‘safe sender’ (usually a right click on the email and ‘add to safe sender list)

3) Use the script to the right to go through the site (don’t forget that built into the script is a mechanism to, in a subtle way determine their interest in a DubLi License – whether they are interested in this or not they can still be registered as a customer )

Highlight the benefits of DubLi launching Australia/NZ in this fashion:

· Launch in a market with existing volume / quicker price drops

· Starting Price already lower that AU/NZ retail prices . This combined with reverse auction will more
than offset any additional freight charge.

· Strong $AU/$US – near parity - credits cheaper and cost of item better for us.

· Many people shop from US now- up to date products , delivery times have increased

4) You can help them register and download the cinch and then use the credits to look at some items.

Show them how to buy more credits and explain the ‘Tell a Friend ‘ system and its benefit to them (free credits) .

5) Offer them another 5 free credits for the first 10 credits that they buy (ask them to email you
when they have)

6) Tell them you will keep in touch with informative emails and by phone to see how they are going. If they
are interested in the License proceed as per ‘Getting Started’ system / email template A etc.

You obviously need to familiarise yourself with the new look site before sending out credit invitations. Bid on some auctions and you can then speak from personal knowledge and experience.

Supporting Your Success

Customer Script

Example of Follow Up E Mail from CINCH to people who have been offered FREE credits but have not registered. Dear (Name) If you go the Unique Bid Auctions you will find that you can bid on a $500US Gift Card that finishes at 12.30(QLD) or 1.30pm (NSW) time. Typically, the lowest Unique Bid is usually between 70 - 98% of the card value! This is like buying cash! (insert the auctions that are current at time of email) Why don't you use some of the free credits to check this out? Check out the Luxury Sports Car Auctions that complete in (insert days) days while you are there. For those who have not yet registered, this is just a reminder that once you have clicked on the link in the email that I sent you to redeem the free credits you will be prompted to download the CINCH. This is an application that sits on your desktop and streamlines the whole process of bidding on the auctions and shopping online. You will normally be prompted to download Adobe Air and Adobe Flash if they are not on your computer. Once you have registered, you will notice that you have a credit balance at the top of the CINCH. You can purchase and upload new credits at any time by clicking on the 'Credits' button on the CINCH. Don't forget that we will send you another 5 free credits once you have uploaded your first 10 DubLi credits. Just email us to let us know. You can also receive 5 free credits by recommending DubLi to a friend. You can do this on your CINCH or by using the 'Tell a Friend' button on the top right of your personalised Auction page (after you log in). You can log in on any computer to use the auctions through www.dubli-connect.com or www.dubli.com by just using your email address and password. Please send any feedback to us at (Your Email) We will pass on any comments that could improve your customer experience. Happy Shopping,

Stories from the Customer Launch: 'Of the first 8 customer that joined with a CINCH one bought $200 worth of credits in the first week. It was great to see the earnings from the transaction appear immediately in the back office commission area.' Dean Hines I recieved an e mail from one of my customers in Melbourne who purchased a TV last week on DubIi.com I thought it was interesting to see the saving he made. I also had a customer purchase $80 worth of credits and another purchase $40 worth of credits. Hi (Name Deleted), I just went shopping for a TV it was an LG 22 LCD starting price on DubLi was $285.00 aus So I rang one of the largest discount stores in Australia and it was on sale for $649.00 reduced from $700.00. I spent one credit and the the price on DubLi had been reduced to $214.00 plus shipping costs of $80.00 I paid $294.00 aus delivered. I saved $355.00 plus my time and travelling in the heat. (name deleted) Savings on PSPgo in Australian Auctions CLICK HERE